Last updated: 27 July 2026
This policy explains how Solid Hunch collects and processes personal data on www.solidhunch.com, in accordance with the EU General Data Protection Regulation (GDPR) and Portuguese law.
Solid Hunch
Rua D. João V, 23, 1.03
1250-091 Lisboa, Portugal
Email: [email protected]
| Data | When | Purpose | Legal basis |
|---|---|---|---|
| Name, company, email, and the details you write about your operational problem | When you submit the contact form | To respond to your enquiry and assess a possible engagement | Pre-contractual steps at your request (Art. 6(1)(b) GDPR) |
| IP address and browser information | When you submit the contact form | Security, abuse and spam prevention (rate limiting) | Legitimate interest (Art. 6(1)(f) GDPR) |
| Usage analytics (pages viewed, approximate location, device type) | Only if you accept analytics cookies | To understand how the site is used and improve it | Consent (Art. 6(1)(a) GDPR) |
We do not sell personal data, and we do not use it for advertising.
This site sets no analytics cookies unless you accept them in the cookie banner. We use Google Consent Mode: until you accept, Google tags remain inactive and cookieless. If you accept, we use Google Analytics 4 (provided by Google Ireland Ltd.) to measure visits. IP addresses are not logged or stored by Google Analytics 4.
You can change your choice at any time via the "Cookie preferences" link in the footer. Declining removes previously set Google Analytics cookies from this browser.
Essential technical storage (remembering your cookie choice) is kept in your browser's local storage and contains no personal data.
Contact-form submissions are transmitted securely (HTTPS) to our own systems and stored by our infrastructure providers under GDPR-compliant data-processing agreements. Email notifications are delivered through our transactional email provider. If you accept analytics cookies, data is processed by Google in accordance with its data processing terms, which may involve transfers outside the EEA under the EU–US Data Privacy Framework and Standard Contractual Clauses.
Contact-form enquiries are kept for as long as needed to handle your request and, where a business relationship may follow, for up to 24 months after our last interaction — unless a contract, legal obligation or your deletion request dictates otherwise. Analytics data is retained in Google Analytics for a maximum of 14 months.
Under the GDPR you have the right to access, rectify, erase and port your personal data, to restrict or object to its processing, and to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal). To exercise any of these rights, email [email protected].
You also have the right to lodge a complaint with the Portuguese supervisory authority, CNPD — Comissão Nacional de Proteção de Dados (cnpd.pt).
We may update this policy from time to time. The date at the top indicates the latest revision; material changes will be reflected on this page.